Building a reputable home remodeling business is no small task. Some independent contractors have given the industry a bad name. Handy Andy Online found Chicagoland homeowners worry about hidden costs and poor communication. We've created a Home Improvement Policy: (1) Phone calls are returned the same business day. (2) We meet weekly with the homeowners. (3) Upfront guaranteed pricing. (4) Performance guarantee underwritten by Builders Trust.